Contact information (such as your name, birthday, nationality, email address, postal address, telephone number and any other personal data) that you provide by completing forms on the Website, including if you subscribe to our newsletter and register and create an account on the Website;
Details of any transactions made by you;
Personal data that may be contained in communications you send to us.
Information from surveys.
Credit/debit card information;
Information about your use and navigation of our Website, such as your IP address and other device identifiers, your operating system and browser type, and information about the Website pages you visit, collected by cookies or other tracking technologies.
We may also collect information about how your Device has interacted with us, including the pages accessed and links clicked, how you navigate .
Personal information collected from third parties, such as data that you agree to share with us on publicly accessible social networks (e.g., Facebook, Instagram, etc.).
You are under no obligation to provide any such information. The refusal to provide us with any personal data necessary for performing the above purposes may consequently prevent us from processing your order for the purchase of products sold on the Website or fulfilling obligations required by law and other regulations. Therefore, failure to provide personal data may constitute, in some cases,a reason for
Use of personal data is necessary to perform a sale contract with you, to process your purchase, to administer your account, to verify and carry out a transaction, to improve our services for our customers, to customise our products services and web site, help resolve queries and complains.
Processing data is based on your prior explicit consent, such as segmented and customized marketing activities.
For the avoidance of doubt, we will get your express opt-in consent before we share your personal data with any third party company .
To ensure the protection of your personal data is consistent with applicable law, such transfers and processing outside your country of residence or the EEA will be made pursuant to the EU Model Clauses, or any similar legal mechanisms acceptable locally.
We may also share your personal data with third parties in connection with potential or actual sale or restructuring of our company or any of our assets, or those of any associated company, in which case personal data held by us about our users may be one of the transferred assets.
We place great importance on the security of all personal data associated with our users. We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access. For the best possible protection of your personal data outside the limits of our control, your device should be protected (such as by updated antivirus systems) and your internet service provider should take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering).
While we take reasonable steps to protect your personal data, we cannot guarantee that the personal data you disclose to us will be 100% secure, nor that any data breach will not occur.
You accept the inherent security implications of dealing on-line over the Internet and will not hold Gucci, Kering or their processors responsible for any data breach unless it is due to our negligence.
Our general approach is to retain your personal data only for as long as required to fulfil the purposes for which it was collected. We generally retain your personal data for 5 years from the last contact .
However, in some circumstances we may retain personal data for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements.
In specific circumstances we may also retain your personal data for longer periods of time corresponding to the applicable statute of limitations so that we have an accurate record of your dealings with us in the event of any complaints or challenges.
You have the following rights with respect to your personal data:
Right to withdraw consent - where applicable, you have the right to withdraw your consent at any time using the usubscribe form.
Right to object to processing for marketing purposes - where we process personal data for direct marketing purposes, then you have the right to object to that processing at any time.
We may occasionally change this Policy, for example, to comply with new requirements imposed by the applicable laws . Cookies